Contact Us

We are committed to providing prompt, helpful customer support. Whether you have a question about Mind Vault, need assistance with an order, or want to request a refund, our team is here to help.

What Can We Help With?

• Order status & tracking — questions about your shipment, delivery date or tracking number.
• Refund requests — initiate a return under our 60-day money-back guarantee.
• Ingredient & usage questions — general product information and how to take Mind Vault.
• Damaged or incorrect orders — we'll arrange a replacement or refund at no cost.
• Billing & payment — questions about charges, receipts or duplicate orders.
• Press & partnerships — media inquiries and collaboration opportunities.

Before You Contact Us

You may find a faster answer in our Frequently Asked Questions, which covers the most common topics including dosage, timing, side effects, contraindications and refund procedures.

Tips for a Faster Response

To help us help you quickly, please include the following in your email when relevant:

• Your full name as it appeared on the order.
• Your order number (begins with letters and digits, found in your confirmation email).
• The email address used to place the order.
• A clear description of your question or issue.
• Photos, if your order arrived damaged or you received the wrong product.

Medical Questions

Privacy

All information you share with us via email is handled in accordance with our Privacy Policy. We will never share your contact information with third parties for marketing purposes.